Leveraging Data, Growing Revenue
Process 1,000 Patients Per Hour with Responsive HIPAA Compliant Texts.
Personal and Contextual Nurturing via Text Messages Takes Care to the Next Level.
Increase the quality of care for your patients while also increasing your team's capacity.
Forget about hiring new team members. Give your team better tools that allow you to scale immediately.
Simple As 1 - 2 - 3
Consent
Confirmation
Loyalty
STEP 1
Consent Engine
Gather consent to communicate with your patients over text messages. This step is only needed the first time.
STEP 2
Re-Supply
Patients can simply tell you if they need their next shipment of supplies or not. Hatch will organize the rest.
STEP 3
Gain Trust
Confirm patient's current shipping address to make sure your supplies are sent to the right place, each cycle.
Automated Patient Services
Imagine seeing where every patient is in the process in real-time. Hatch makes this a reality.
Consent Engine
Gain consent from the patient to communicate over SMS. This applies to any type of communication from your company.
OPT-IN RATE
95%
Resupply
Effortlessly confirm with any patient that a new supply delivery is needed, the shipment date for supplies, and that you have the correct address on file.
OPT-IN RATE
5 Minutes
Onboarding
Connect with a new patient for onboarding questions. Includes AOB signature workflow for fulling automated document creation and signature gathering.
OPT-IN RATE
75 Minutes
Talk to Patients Where They Want to Communicate
People prefer to text. Better yet, people respond to texts.
Text messages have a 99% open rate, and 97% are opened in the first 15 minutes.
HIPPA Compliant
By necessity, Hatch is a HIPAA compliant platform that allows you to communicate via text messages with confidence.
Every conversation is stored for life in our secure servers powered by Google Cloud for best-in-class data security.
Automated Response
Hatch can operate at 1,000 Patients per hour by leveraging automated text responses based on your patient's replies.
Hatch treats each patient individually, dynamically populating key elements of every text message to ensure communication is patient-specific.
Manual Takeover
There are times when not even advanced AI can interpret what your patients are needing. This is where your team steps in.
Hatch will alert the assigned team member if someone goes off-script. Your team can simply dive in and take over the conversation.
Never Lose Track of a Patient
Imagine seeing where every patient is in the process in real-time. Hatch makes this a reality.
No Cracks
Patients added to Hatch will never slip through the cracks.
See where each patient is in the process in real-time. No patient is left behind because your team has a Pipeline View to visually see which patient is on what step.
Accountability
Each patient is assigned to a member of your team each time they go through the flow. This allows even distribution of patients to keep workloads manageable.
Each manager (or team member) is able to see who is responsible for each patient, adding a layer of ownership for every patient you have at the most critical point of how you serve them.
Hatch Strategies
105 1st Ave NE, Suite C
Cullman, AL 35055
+1 256-255-7927
harrison@hatchstrat.com